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Your trusted partner for personal auto insurance in California. Get clear answers, a free quote, or expert advice today.
Serving San Diego, Ontario, and all of California with reliable, affordable coverage.
Frequently Asked Questions
Find clear answers to common questions about your auto insurance coverage, claims, and billing with Reliant General Insurance.
Claims & Support
How do I file a claim?
Contact us immediately at (858) 592-9956. We'll guide you through the simple, step-by-step claims process, helping you gather necessary information and documentation to get your claim started quickly and efficiently.
What is your expected response time for claims?
We prioritize claims responsiveness. You'll receive an initial acknowledgment within 24 hours, and a dedicated claims specialist will be assigned to your case to provide transparent updates and support throughout the process.
Billing & Payments
What payment methods are accepted?
We accept all major credit cards, debit cards, and electronic bank transfers. For your convenience, we offer secure online bill pay options. You can also pay by phone or visit our San Diego office at 17074 Via Del Campo.
Can I set up automatic payments?
Yes, we offer easy automatic payment setup to ensure your coverage never lapses. Call our team to discuss setting up a recurring payment schedule that works for you.
Coverage & Service
Do you serve my area in California?
Yes, we specialize in personal auto insurance for drivers throughout California, with dedicated local expertise in San Diego and Ontario. We understand the specific needs and regulations for California drivers.
How can I get a personalized quote?
Getting a custom quote is simple. Call us directly at (858) 592-9956 for a free, no-obligation consultation. We'll discuss your driving profile and coverage needs to provide a competitive rate tailored for you.
Still Have Questions?
Our local team in San Diego is here to provide clear, straightforward answers. Reach out directly for personalized support.
A Clear, Step-by-Step Claims Process
We believe transparency builds trust. Our straightforward claims process is designed to get you the support you need quickly and without confusion. Here’s exactly what to expect.
1. Report Your Claim
Contact us as soon as possible after an incident. Our team is ready to guide you.
Call our claims line: (858) 592-9956
2. Document & Submit
We'll help you gather the necessary information—like photos, police reports, and other driver details—to file your claim correctly.
3. Claim Assignment & Review
A dedicated claims specialist will be assigned to your case. They will review all details and contact you within 1 business day to discuss next steps.
4. Resolution & Support
Your specialist will work efficiently with repair shops and all parties involved to reach a fair resolution. We provide ongoing communication until your claim is settled.
Need Immediate Claims Assistance?
Our San Diego team is here to help you navigate the process.
Call (858) 592-9956
Our process is built on clear communication and local support for California drivers.
Simple & Secure Online Bill Pay
Managing your auto insurance payments is quick and convenient with Reliant General Insurance Services. Pay your bill anytime, from anywhere.
Accepted Payment Methods
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover) and electronic bank transfers (ACH) for secure online payments.
How to Pay Your Bill Online
- Visit our trusted payment partner portal (like doxo).
- Enter your policy number and account details.
- Select your payment amount and preferred method.
- Review and confirm your secure transaction.
- Receive instant payment confirmation via email.
Benefits of Online Billing
- 24/7 Access: Pay on your schedule, no business hours required.
- Instant Confirmation: Receive immediate payment receipts.
- Paperless Options: Go green with electronic statements.
- Payment History: Easily track all your transactions online.
- Auto-Pay Setup: Schedule recurring payments for peace of mind.
Need assistance with your payment? Our San Diego team is here to help.
Office: 17074 Via Del Campo, San Diego, CA 92101